Our infrastructure nodes (website, billing, blog, etc) are hosted via Hetzner, while our KVM VPS & dedicated servers are hosted by us. The network for our owned hardware is primarily Cogent, with DDoS protection provided by Path.net.

Although we can't speak as to the specifications of Hetzner's datacenters, knowledge for our owned hardware datacenter is widely available. Listing them here would prove quite lengthy, so we find it best to send you to our dedicated page for our locations: https://blinkoh.net/locations.

We are typically willing to increase the allocated storage to your VPS - however there are a few factors that may require us to deny an increase. For example, your node may be unable to accomodate the increased storage, or your plan may be too small to warrant increased storage. Additionally, and requests for a considerably large increase in storage may require a custom plan with unique pricing. As you can see, it's a very dynamic question. We encourage you to open a ticket to discuss your requirements.

We are almost always willing to increase bandwidth restrictions, however there are a few limiting circumstances and requirements. You must provide us with a reason for requesting increased bandwidth - we use this to prevent and respond to abuse. Additionally, if you're node is unable to accomodate increased bandwidth, we may be unable to raise your limit. As with storage, bandwidth restrictions are very dynamic, and we encourage you to open a ticket to discuss your requirements.

Yes, we block all outgoing mail to prevent rapid abuse of our network and degradation of our IP reputation. We are always willing to remove this restrictions provided justification, and we partner with Stripe Identity to ensure the integrity of information provided.

The service is delivered instantly after the invoice has been paid. It may take a few minutes for the game installation to go through, but shouldn't take more than 5 minutes.

We understand that some people might not like our services which is completely fine, everyone has a different taste. To understand the complete terms, please refer to our Terms here.

You can contact Blinkoh's support through the billing area or live-chat (bottom-right corner, the little bubble). You can also join our discord server where you can ask for the community's feedback on your concerns.